Please know that the fastest way to recover your missing Teasure Boxes is for the Guild Leader to go to a GM Chat Session: http://forum.ragnarokeurope.com/ro/index.php?/topic/20124-new-gm-chat-sessions/. If you can't you can take an appointement with a member of our Game Master Team. To do so please provide us the following information: - the name of the guild. - the castle held by the guild. - the date the Treasure Boxes could not be collected. - the availability of the Guild Leader to collect the Treasure Boxes.